Privacy Policy

Last updated: May 15, 2024

Cordless Water Cleaner ("we," "our," or "us") operates the website https://cordlesspressurewasher.com (the "Site"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.

1. Personal Data We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details, or other payment service information), email address, and phone number. We refer to this information as "Order Information."

"Personal Data" in this Privacy Policy refers to both Device Information and Order Information.

2. How We Collect Your Personal Data

• Directly from you: When you provide it to us through forms on the Site (e.g., during checkout, account registration, or newsletter sign-up).
• Automatically: Through cookies, log files, web beacons, tags, and pixels as you browse the Site.
• From third-party services: Such as payment processors and analytics providers.

3. Purpose of Data Collection

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (marketing).

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

4. Sharing Your Personal Data

We share your Personal Data with third parties to help us use your Personal Data, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy.
• We use payment processors (e.g., Stripe, PayPal) to process payments. Your payment information is directly provided to these processors and is subject to their privacy policies.
• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We may share your data with shipping carriers (e.g., USPS, UPS) to fulfill your orders.
• We may share your data with advertising platforms (e.g., Meta/Facebook, TikTok, Snapchat, Google Ads) to deliver targeted advertisements to you.
• We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Behavioral Advertising

As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Your Rights

GDPR (General Data Protection Regulation)

If you are a resident of the European Economic Area (EEA), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are an EEA resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to request access to the personal information we hold about you, to request that your personal information be deleted, and to opt-out of the sale of your personal information. If you would like to exercise these rights, please contact us through the contact information below.

9. Children's Privacy (COPPA Compliance)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us at support@cordlesspressurewasher.com, and we will take steps to delete such information from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@cordlesspressurewasher.com.